Shipping Policy


Most Orders Over $199.00 Ship Free! 

* Applies to standard FedEx or UPS 'Ground Shipping' within the continental United States.(does not include Alaska and Hawaii) 'International & Express Shipping' is charged accordingly.
*Does NOT apply to some oversized items (Paddleboards, Inflatables, Kayaks, Golf Clubs or Coolers). These items may have higher fixed shipping costs

Free In-Store Pickup

Pick up your order in our South Burlington, VT location: Choose “in store pickup” as your shipping option. 


*NOTE - VT Sales Tax is charged on in-store pickups of any taxable merchandise. Essential products like clothing, for example, are non-taxable but items like ski or golf equipment are taxable.



* The website will only process one promotion code per order.
* Free shipping offer not valid on International orders. Canada, Alaska, Hawaii or Puerto Rico are considered International Shipping Delivery restrictions apply*
-*We reserve the right to require a signature on orders. We do not mount skis prior to shipment. No exceptions.

* All order are shipped via UPS Ground or Home Delivery. 
*All orders are shipped from our Vermont location. Shipping time is approximately 3-5 business days.
*Once your order is shipped you will receive tracking information for your package via email.

International Customers:
We ship to Canada.

International shipping is via UPS. International shipping time is approximately 3-10 business days.
Free shipping is not offered on International orders. Shipping costs do not include taxes, brokerage fees and duties. 
Taxes, brokerage fees and duties are the responsibility of the recipient. 
The link below from UPS provides information on import fees:

* We do our best to get orders out the same business day that they are received, however orders will ship at the latest the next business day of receipt (Mon-Fri). We do not ship on Saturday and Sunday. 
*We ship via UPS.
*Shipments are delivered Monday - Friday. We do not offer Saturday delivery at this time.
*Once your order is processed and shipped you will receive tracking information via email to track the status of your order.
*Please check your spam/bulk mail folder for the email or email us at for the tracking number. 
*Please note that all alpine ski and binding systems purchased from Alpine Shop will be shipped unmounted.  
*We offer expedited shipping options. Please add items to the cart and enter your shipping zip code for rate and delivery information.
*Alpine Shop does not ship orders C.O.D. We are happy to accept a payment method over the phone, fax, or secure website.

*We do not ship to P.O. Boxes, APO, FPO, DPO, we require a physical address. We apologize for any inconvenience.


Lost or stolen packages:
We ship all packages via UPS. Once a package ships you will receive tracking information.
Fed Ex may require a signature depending on your delivery location.
Once your order is picked up by UPS and leaves Williston, VT facility it becomes your property. In the event that a package is lost or stolen. 
Risk of loss or damage to a product passes to you upon delivery of the tracking number and product with our designated carrier.